What is happening?

Spartanburg Regional Healthcare System and Cigna have been in contract negotiations for over six months. The current agreement between Spartanburg Regional and Cigna that includes Spartanburg Regional’s hospitals, affiliated physicians and ancillary providers will end on Dec. 31, 2024. The contract affects Cigna and its affiliated plans, as well as Cigna commercial plans, and the members covered by those plans.

Spartanburg Regional values its relationship with Cigna and remains committed to continuing good-faith negotiations to reach a new agreement. Our sincere hope is that Cigna will reaffirm its commitment to our community between now and Dec. 31.

However, Cigna’s position is in stark contrast to other major national insurers who recognize and agree that increases are necessary to meet rising labor and supply costs. We are simply asking Cigna for a fair agreement that helps us continue to care for our ever-growing region.

What this means for you

What plans are impacted?

  • Choice Fund Open Access Plus
  • Cigna Healthcare PPO
  • Health Maintenance Organization (HMO) Open Access or Point of Service (POS) Open Access
  • Network Open Access
  • Open Access Plus
  • POS (or HMO) Open Access
  • PPO 

Spartanburg Regional providers will continue to contract and remain in-network with Cigna Medicare plans.

When will this happen?

You can continue to receive medical services from your existing Spartanburg Regional medical provider through Dec. 31, 2024.

Beginning Jan. 1, 2025, you will be financially responsible for paying higher out-of-network costs based on your health benefits plan, as Spartanburg Regional providers will no longer be in the Cigna network.

What can I do?

  • Send a letter or call Cigna. Let them know that you obtain your medical services from Spartanburg Regional and its affiliated providers and that you would like to continue to receive services from Spartanburg Regional.
  • Contact your employer’s benefits department. Inform them that you would like to continue to use Spartanburg Regional and its affiliated providers and encourage them to call Cigna.

Frequently Asked Questions

Still have questions?

If you have any questions or need additional information, please contact [email protected].